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Introduction  

netlinkblue has designed a Business Continuity Plan (BCP) to ensure that business operations at netlinkblue carry on, in case of any unforeseen disaster.

netlinkblue’s Business Continuity Plan is an extension of our commitment to our clients. The intention is to deliver the highest quality solutions using the onsite/offshore model and protect our clients from risk. The BCP arises out of the need to protect professional staff, computing infrastructure and intellectual property in order to help our customers remain in business through any contingency. It entails provisions to ensure the mobility of professional skills along with fully redundant communication backbones and computing infrastructures.

Power Backups
netlinkblue has multiple back-up options to enable us to run without power uninterrupted. Our entire facility can be run on auxiliary power .The electrical supply into the facility is conditioned using a three-phase servo stabilizer. All power supply to computers is provided by online Uninterrupted Power Supply systems. Load balancing and redundant clusters stabilize voltage and frequency within 1%. An underground water storage tank has the capacity to service the entire netlinkblue facility.

High Speed Connectivity
We have three parallel high speed connections (512 mbps each) from different service providers. This ensures 100% connectivity to the cyber space.

Emergencies
We have arrangements with a 24x7 hospital a few miles from the office. Contact details are maintained at multiple points for nearby fire stations, blood banks, police station, 24-hour pharmacies etc. We have elaborate fire safety arrangements including B and C type extinguishers, multiple exits, smoke alarms, and hose pipes within the facility.

Data and Exchange Recovery
An intelligent disaster recovery system is in place for restoring complete server informationt for a short duration. The backup is restored on an offline exchange server for high availability.

Devoted Employees
A dedicated team of engineers work on a 24x7 schedule to resolve ongoing operational issues. An intranet-enabled helpdesk request is followed by a structured process ensuring quick resolution of queries, leading to very low downtime for hardware and software.